Modern Get research paper samples and course-specific study resources under   homework for you course hero writing service – Manage ment: Concepts and Skills mcq

Modern Get research paper samples and course-specific study resources under   homework for you course hero writing service – Manage ment: Concepts and Skills1. When devising goals for his team to achieve, which of the following points should Kevinconsider most important?a. Organizational goalsb. His career goalsc. Individual abilitiesd. Internal politicse. Employee goals2. ________ resources refer to the machines used during the manufacturing process.a. Technologyb. Monetaryc. Capitald. Raw materiale. Hardware3. Ben is a manager at Transit Logistics, a logistics company involved in transportation and storage. He is in charge of monitoring the schedules of the truck drivers who transport the goods. Inthis scenario, the capital resource of the organization is the ________.a. work-scheduleb. transported goodsc. trucksd. driverse. Ben4.Which of the following situations demonstrates effectiveness but not efficiency?a. Workers at MNS worked overtime for two weeks, but were unable to achieve the ir targetproduction.b. Get research paper samples and course-specific study resources under   homework for you course hero writing service – Manage rs at MNS aimed to complete a particular project by August, but onlycompleted it in September.c. The manager told Stella to do a report, even though Ray was better qualified for the task. However, Stella managed it successfully.d. Following a number of layoffs, Gianna’s team was very demotivated and hence theperformance of the department suffered.e. MNS aimed to complete construction of the new plant in two weeks, but a workers’ strike delayed construction.5. Get research paper samples and course-specific study resources under   homework for you course hero writing service – Manage rial efficiency is the proportion of total organizational resources that contribute toproductivity during the manufacturing process. The ________ this proportion, the more________ the manager.a. higher; inefficientb. higher; efficientc. lower; effectived. lower; efficiente. higher; ineffective6. Get research paper samples and course-specific study resources under   homework for you course hero writing service – Manage ment principles are considered to be universal because _________.a. production processes and strategies remain the same across organizationsb. employees in all organizations have the same skill setsc. all organizations have the same organizational hierarchyd. the activities of planning, organizing, influencing, and controlling are the same across organizationse. organizational goals and methods do not change from organization to organization7. Nathan is the plant manager for Arwen Manufacturing. Though he does not work hands-on onthe manufacturing process, he needs to know the ins and outs of the processes, so that he canguide his employees effectively and step in to help if necessary. According to Katz, this involvesdeveloping Nathan’s ________ skills.a. technicalb. moralc. conceptuald. humane. interpersonal8. In an organization, task-related activities include ________.a. empowering others to solve problemsb. consulting when making decisionsc. providing recognition for achievements and contributionsd. encouraging innovative thinkinge. short-term planning9. ________ skills are very important to managers at the lower, middle and top levels.a. Humanb. Conceptualc. Technicald. Tacticale. Strategic10. Which of the following is the correct representation of the stages in a career?a. Exploration; Maintenance; Establishment; Declineb. Establishment; Exploration; Maintenance; Declinec. Establishment; Plateauing; Exploration; Maintenanced. Establishment; Maintenance; Plateauing; Declinee. Exploration; Establishment; Maintenance; Decline11. People in the ________ stage may find it difficult to maintain prior performance levels, perhapsbecause they have lost interest in their careers or have failed to keep their job skills up-to-date.a. declineb. establishmentc. maintenanced. exploratione. plateauing12. Under classical management theory, comprehensive analysis of management concerns themanagement function as a whole. The primary contributor to this category was ________.a. Frederick W.Taylorb. Frank Gilbrethc. Ludwig von Bertalanffyd. Henry L. Gantte. Henri Fayol13. F.W. Taylor’s approach was unpopular with workers and unions because they feared thatreengineering their jobs would lead to ________.a. an increase in qualityb. a decrease in productivityc. lower piecework ratesd. longer work dayse. workers losing their jobs14. The Gilbreths aimed to increase worker efficiency by ________.a. encouraging teamwork rather than individual workb. reducing the number of movements taken to accomplish a taskc. enforcing minimum criteria for the types of workers hired for a jobd. instituting the piece-rate system for remuneratione. understanding what motivates employees to complete a task15. Gantt believed in worker compensation that corresponded to production through the piecerate system, as well as the ________ system when production exceeded the quota.a. interestb. pensionc. staggeredd. bonuse. profit16. One of the general principles of management explained by Fayol is “unity of command.” Whatdoes this principle mean?a. All employees should be treated as equally as possible.b. All workers should be given the same orders by managers.c. The interests of one person should take priority over the interests of the organization.d. Workers should receive orders from only one manager.e. The entire organization should be moving toward a common objective.17. Each manager in an organization possesses certain amounts of authority. For example, thepresident possesses the most authority; the first-line supervisor, the least. According to Fayol,this is known as ________.a. scalability of tenureb. unity of commandc. the scalar chaind. decentralizatione. esprit de corps18. The purpose of the bank wiring observation room experiment, which is one of the phases ofthe Hawthorne studies, was to analyze ________.a. social relationships in a work groupb. the most basic movements necessary to achieve a taskc. the impact of scientifically designed jobs on worker efficiencyd. system improvements through task-scheduling innovatione. the impact of unity of command in terms of productivity19. The Hawthorne Studies sparked the ________, a people-oriented approach to management inwhich the interaction of people in organizations is studied to judge its impact onorganizational success.a. behavioral study movementb. human relations movementc. motion studies initiatived. scientific management movemente. “one best way” model20. A human is an example of a(n) ________ system. Constant interaction with the environmentinfluences the person’s state of existence and future.a. conditionalb. staticc. inertd. closede. open21. Which of the following statements is true about corporate social responsibility?a. It is the managerial obligation to abide to societal laws when pursuing organizationalgoals.b. It is the managerial obligation to cater to the needs of the stockholders, while abidingby the laws of the society.c. It is the managerial obligation to ensure ethical decision-making in an organization tobenefit its customers.d. It is the managerial obligation to ensure the accountability of certain individuals in anorganization through mechanisms that try to reduce or eliminate the principal-agentproblem.e. It is the managerial obligation to take action that protects and improves both thewelfare of society as a whole and the interests of the organization.22. Organizing for social responsibility activities entails ________.a. making things happen as they were planned to happenb. establishing for all organizational resources logical uses that emphasize the attainmentof the organization’s social objectivesc. determining how the organization will achieve its social responsibility objectivesd. guiding the activities of organization members to help attain the organization’s socialresponsibility objectivese. determining and reporting progress in the attainment of social responsibility objectives23. ________ is defined as the management process of guiding the activities of organizationmembers to help attain organizational objectives.a. Organizingb. Influencingc. Controllingd. Planninge. Implementing24. Which of the following activities performed by an organization indicates that it is conducting asocial responsibility measurement in the social investment area?a. Putting in money and human resources to solve community social problemsb. Conducting studies to pinpoint social problemsc. Ensuring worker safetyd. Participating in long-range community planninge. Dealing fairly with employees and customers25. Individuals following the ________ act in a way that results in the greatest good for thegreatest number of people.a. golden ruleb. deontological principlec. Kantian principled. utilitarian principlee. virtue ethics principle26. Which of the following actions suggests that an individual is following Kant’s categoricalimperative?a. Acting in a way you would expect others to act toward you.b. Acting in a way that the action taken under the circumstances could be a universal lawof behavior.c. Acting in a way that results in the greatest good for the greatest number of people.d. Taking actions that abide by the laws of the state.e. Taking actions that would be viewed as proper by a disinterested panel of professionalpeers.27. Brenda works as an accountant in a software firm. She notices that the company has inflatedits balance sheet to show profits, when in reality it is under loss. Brenda reports thisinconsistency to the CFO and then to the local authorities, when the CFO refused to takeaction. Which of the following explains Brenda actions?a. Crowdsourcingb. Pharmingc. Phishingd. Whistle-blowinge. Shoulder surfing28. Which of the following is true regarding the majority and minority groups in an organization?a. The majority group has more people than the minority group.b. The minority group possesses decision-making power in most organizations.c. The majority group in any organization lacks social status and acceptance.d. The minority group can have more people than the majority group.e. The top management constitutes a minority group that commands decision-makingpower.29. Which of the following is an advantage of a diverse workforce?a. Decreased costsb. Decreased innovationc. Decreased market shared. Less resilience to changee. Lower productivity30. Treating an issue, person, or behavior unjustly or inequitably on the basis of prejudices isknown as ________.a. stereotypingb. discriminationc. tokenismd. xenocentrisme. ethnocentrism31. Perceptions about the sexes based on what society believes are appropriate behaviors for menand women are ________.a. indications of ethnocentrismb. a result of bicultural stressc. gender-role stereotypesd. sources of pluralisme. instances of sexual harassment32. The approach to cultural diversity that most closely parallels affirmative action policies is the________ approach.a. golden ruleb. righting-the-wrongsc. assimilationd. multiculturale. culture-specific33. The multicultural approach ________.a. gives employees the opportunity to develop an appreciation for both differences ofculture and variations in personal characteristicsb. creates a homogeneous culture that suppresses the creativity and diversity of views thatcould benefit the organizationc. pressures employees who do not belong to the dominant culture to conformd. advocates shaping organization members to fit the existing culture of the organizatione. addresses past injustices experienced by a particular group34. In the area of diversity, controlling involves ________.a. establishing task forces or committees to explore issues and provide ideasb. carefully choosing work assignments to support the career development of allemployeesc. evaluating the extent to which diversity goals are being achievedd. the evaluation activities necessary to assess the diversity effortse. the selection of the diversity training programs for the organization35. In the ________ stage, managers are unaware of behaviors they engage in that are problematicfor members of other groups.a. unconscious competenceb. controlled competencec. conscious competenced. conscious incompetencee. unconscious incompetence36. The different types of organizations in ascending order of the extent of involvement in theinternational arena are ________.a. international, transnational, domestic, multinationalb. domestic, multinational, transnational, internationalc. multinational, domestic, transnational, globald. domestic, international, multinational, transnationale. transnational, international, multinational, domestic37. An organization that has significant operations in more than one country, disregards nationalboundaries and is guided by a common strategy from a corporation center is a(n) ________.a. transnational organizationb. global organizationc. domestic organizationd. multinational corporatione. international corporation38. Which of the following is a characteristic of domestic management?a. Widely disparate economic conditionsb. National markets varying greatly in population and areac. Markets at different stages of the industrial revolutiond. People living in similar value systemse. Different national sovereignties39. The process of bringing individuals who have been working abroad back to their home countryand reintegrating them into the organization’s home-country operations is called ________.a. expatriationb. emigrationc. immigrationd. polycentrisme. repatriation40. International planning in the area of ________ emphasizes reaching organizational objectivesthrough the purchase of the operating assets of another company in a foreign country.a. direct investingb. exportingc. license agreementsd. importinge. joint venture41. An international market agreement is ________.a. an agreement between an importer from one country and an exporter from anotherb. an arrangement among a cluster of countries that facilitates a high level of trade amongthese countriesc. an agreement between a multinational company and its franchisees in a number ofcountriesd. a joint venture between two companies who want to enter markets in the other countrye. an international import deal between two countries42. A Canada-based shoe manufacturing company in Malaysia has hired a Malaysian managerto manage it, because the company’s CEO believes that the manager will understand thesituation and manage the plant better than any foreign manager. This company is said to havea(n) ________ attitude.a. polycentricb. geocentricc. gynocentricd. ethnocentrice. egocentric43. All of the English teachers at Springfield High School jointly developed and agreed on thestandards that students must achieve in order to graduate to the next grade. This is anexample of ________.a. consensusb. intuitive decision makingc. rules of thumbd. bounded rationalitye. groupthink44. Which of the following is the final step in the decision-making process?a. Identify organizational objectivesb. Gather feedback to find out if the problem is solvedc. Take actiond. Select the most beneficial alternativee. Implement the selected alternative45. ________ refers to situations where the probability that a particular outcome will occur is notknown in advance.a. Unrealistic optimismb. Heuristicsc. Riskd. Hazarde. Uncertainty46. ________ refers to the likelihood that an event or outcome will actually occur.a. Ratiob. Suretyc. Probabilityd. Biase. Brainstorming47. The phenomenon of compromising the quality of a decision to maintain relationships within ateam is referred to as ________.a. groupthinkb. scapegoatingc. crowdsourcingd. brainstorminge. doublethink48. The nominal group technique of decision-making begins with ________.a. the entire group discussing their ideas simultaneouslyb. group members writing down individual ideas on the matter being discussedc. members writing their ideas on a board for all other members to seed. a secret ballot which allows members to support their favorite ideas without feare. members presenting their individual ideas orally49. Which of the following is true about strategy?a. Smaller organizations are more precise than large organizations in developingorganizational strategy in order to meet their goals sooner.b. Strategy is a general plan developed to reach short-term goals.c. Organizational strategy focuses on the marketing and financial aspects of a business.d. Strategy is actually the end result of strategic planning.e. Research and development are not a part of an organization’s strategy.50. The last step in the strategic management process is ________.a. establishment of an organizational directionb. strategic controlc. strategy formulationd. strategy implementatione. environmental analysis51. Lobbying efforts by interest groups and progress on the passage of laws are examples of the________ component of the general environment.a. legalb. internationalc. technologicald. politicale. social52. Which of the following strategy formulation tools was deliberately designed to be morecomplete than the BCG Growth-Share Matrix?a. The critical questions analysisb. The GE Multifactor Portfolio Matrixc. Environmental analysisd. SWOT analysise. Porter’s Model for Industry Analysis53. The Razzmatazz Group of companies plans to launch a new flavor of crackers that is distinctand unusual. Which of the following strategies is the company following to become morecompetitive?a. Cost leadershipb. Divestiturec. Focusd. Stabilitye. Differentiation54. ________, the fourth step of the strategic management process, is putting formulatedstrategies into action.a. Strategic controlb. Strategy implementationc. Strategic feedbackd. Environmental analysise. Strategy formulation55. ________ is the ability to provide the organizational resources necessary to implement astrategy.a. Interacting skillb. Monitoring skillc. Tactical skilld. Organizing skille. Allocating skill56. A firm’s ability to undertake an action is referred to as ________.a. competitor motivationb. competitor capabilityc. strategic abilityd. competitor awarenesse. differentiation57. Which of the following plans focuses on organizational situations that occur repeatedly?a. Intermediate planb. Standing planc. Single-use pland. Budgetary plane. Programmed plan58. A company announces in a memo that smoking will not be allowed on the premises. Thisstatement is an example of a ________.a. ruleb. policyc. programd. programe. budget59. Which of the following is a planning device as well as a strategy for organizational control?a. Ruleb. Policyc. Programd. Proceduree. Budget60. The salesforce estimation method is a ________ method of sales forecasting.a. qualitativeb. quantitativec. focus groupd. hall teste. survey61. Sales during the ________ stage is typically due to the need to replace a worn-out product.a. maturityb. introductionc. declined. growthe. saturation62. What can managers do to prevent products from entering the decline stage?a. They can increase the advertising product.b. They can improve the product quality.c. They can increase the price of the product.d. They can reduce the sales promotion.e. They can reduce the product features.63. Which of the following is true regarding Gantt charts?a. Resource to be scheduled is plotted on the horizontal axisb. Time is plotted on the vertical axisc. It is essentially a bar graphd. Does not establish realistic worker output standardse. Does not provide an overview of the use of organizational resources64. According to Fayol’s guidelines for organizing resources, you should ________.a. not use sanctions against faults and errorsb. make extensive use of regulations and paperworkc. not link rewards to performanced. recognize the unity of commande. establish multiple guiding authorities65. Which of the following is one of the three main components of the management system thatWeber termed a bureaucracy?a. A flat organizational structureb. Emphasis on the human variablec. Close, personal relations among organization membersd. A clearly outlined organizational hierarchye. Minimum regulations and paperwork66. Traditionally, an organization chart is constructed in ________ form.a. Hyperbolic treeb. Spider diagramc. Pyramidd. Radial treee. Pie-diagram67. According to the contingency viewpoint to designing span of management, the appropriatespan of management narrows when ________.a. subordinates are physically located close to one anotherb. subordinates are carrying out simple functionsc. subordinates’ activities need to be synchronized carefullyd. the activities performed by supervised individuals are similare. the manager spends little time on planning activities68. According to the contingency viewpoint to designing span of management, which of thefollowing situations would warrant a relatively wide span of control?a. Supervising a team of factory workers sewing buttons onto shirtsb. Managing a virtual team of engineers spread across several countriesc. Managing a highly interdependent production teamd. Supervising a team of scientists engaged in complex research worke. Managing and coordinating the activities of a marketing team69. In the context of forces influencing formal structure, the customers and suppliers of themanagement system, along with existing political and social structures constitute the forcesin the ________.a. managerb. environmentc. subordinatesd. taske. activity70. When properly designed, job descriptions ________.a. encourage job sharing among employeesb. encourage the application of socio-technical systems principles to the humanization of workc. communicate job content to employeesd. encourage job rotation among employeese. increase the number of tasks associated with the job71. Which of the following is NOT one of the four key dimensions for appraising managerresponsibility?a. Behavior with upper managementb. Behavior with other groupsc. Behavior with subordinatesd. Personal attitudes and valuese. Behavior with stockholders72. The most significant factor in determining whether an organization will have staff personnel is________.a. the nature of the products and service producedb. the size of the organizationc. the type of industryd. the degree of centralization in the organizatione. the qualifications of the workers73. When staff personnel are viewed as suppliers and line personnel as customers, staff personnelare performing the ________ role.a. advisoryb. counselingc. administratived. controle. service74. The three steps in the delegation process are ________.a. assign specific duties, grant authority, and create responsibilityb. assign responsibility, create accountability, and assign specific dutiesc. create responsibility, grant authority, and promote acceptanced. assign specific duties, create responsibility, and promote acceptancee. create accountability, promote acceptance, and facilitate performance75. Which of the following is an advantage of delegation?a. It helps supervisors to hide their professional inadequacies.b. It frees up the supervisor to perform other organizational tasks.c. It significantly reduces the amount of time taken to complete a task.d. It provides employees with a false sense of authority.e. It allows the supervisor to forgo personal responsibility for delegated tasks.76. A structural change ________.a. ensures appropriate functioning of technologyb. makes the change appealing to employeesc. works by changing controls that influence organization membersd. increases the division of labore. develops the skills of the people77. The managerial grid proposes that various managerial styles can be described by a manager’sconcern for ________.a. customers and companyb. quantity and qualityc. production and peopled. power and acceptancee. profit maximization and revenue maximization78. Which of the following is a key characteristic of the compromising strategy used to resolveconflicts?a. A solution that gives the parties part of what they wantedb. Complex procedures for decision makingc. Strong win-win orientationd. Use of legitimate power and authoritye. Low involvement of managers and supervisors79. To minimize the negative effects of the perceptual differences of receivers on interpersonalcommunication, managers should ________.a. communicate only when they have the total attention of the destinationb. try to send messages with precise meaningsc. use verbal communication instead of visual communicationd. preferably communicate using casual terms and referencese. use low involvement channels for communication80. Which of the following observations is consistent with the “ten commandments of goodcommunication”?a. Always plan communications with the past in mind.b. Convey as much information as possible in each communication.c. Focus more on the content than the overtones in communication.d. All communications should be planned by the sender alone.e. Avoid communication if the receiver cannot perceive it correctly.81. Which of the following statements is true regarding nonverbal communication?a. Verbal and nonverbal communications are not mutually exclusive in most cases.b. It is highly consistent with verbal communication.c. Contrary to popular belief, nonverbal communication does not include vocal tones.d. It has little influence on the total effect of communication.e. It cannot be used to encode and transmit thoughts.82. Which of the following is the major reason for the establishment of informal communicationnetworks?a. Desire for information that is not furnished formallyb. Lack of formal organizational communication channelsc. Lack of necessary rules and regulations within the organizationd. Inability of managers to communicate effectivelye. Vertical nature of the organizational structure83. The most fundamental motivation theory that begins with an individual feeling a need is________.a. Porter-Lawler theoryb. equity theoryc. ERG theoryd. needs-goal theorye. Herzberg’s two-factor theory84. If an individual is driven to get respect from others, according to Maslow the person is beingmotivated by ________.a. self-actualization needsb. security needsc. esteem needsd. social needse. physiological needs85. Which of the following are the three basic categories of needs identified by Clayton Alderfer inhis ERG theory?a. Esteem, recognition, and goalb. Existence, relatedness, and growthc. Esteem, relatedness, and goald. Existence, recognition, and growthe. existence, relatedness, and goal86. In Alderfer’s ERG theory, ________ need refers to the need for continuing personaldevelopment.a. existenceb. relatednessc. esteemd. emotionale. growth87. In Likert’s Get research paper samples and course-specific study resources under   homework for you course hero writing service – Manage ment System, which style of management is characterized by completetrust and confidence in subordinates?a. System 5b. System 2c. System 1d. System 3e. System 488. Which of the following is one of the characteristics of a group as used in management-relateddiscussions?a. A group is simply a gathering of people.b. Groups always work toward the accomplishment of an organizational goal.c. Groups are characterized by occasional communication among members over time.d. A group consists of members who are psychologically aware of one another.e. A group must consist of 5 or more people.89. Which of the following statements about a group is true?a. They are characterized by occasional communication among members over time and asize small enough to permit face-to-face communication.b. Groups invariably cause desirable consequences within the organization.c. The most common technique for accomplishing work through people is dividing theminto work groups.d. Groups are a simple gathering of people consisting of 5 or more people.e. Groups exist only in some organizational structures.90. Formal groups that handle routine activities and are outlined on an organization chart arecalled ________.a. work teamsb. committeesc. task groupsd. command groupse. transitory groups91. A collection of individuals whose common work experiences result in the developmentof a system of interpersonal relationships that extend beyond those established bymanagement is a/an ________.a. informal groupb. committeec. work teamd. task groupe. command group92. Which of the following is considered a people-related factor that leads to effectiveteam performance?a. Proper technical direction and leadershipb. High power struggle within the teamc. Organizational stability and job securityd. Stable goals and prioritiese. Mutual trust and team spirit93. According to the time-pressure/creativity matrix, people who feel as if they are onautopilot ________.a. believe that they are doing important work and report feeling positivelychallenged by and involved in the workb. receive little encouragement from senior management to be creativec. show creative thinking that is equally oriented toward identifying problems andgenerating or exploring ideasd. tend to collaborate with one person rather than with a groupe. focus on one activity for a significant part of the day because they are undisturbed or protected94. ________ ideas are ideas that focus on invention relating to the way in which theorganization is supervised.a. Serviceb. Processc. Get research paper samples and course-specific study resources under   homework for you course hero writing service – Manage mentd. Technologye. Product95. Which of the following is one of the possible creative ideas for enhancingorganizational success based on Crosby’s thoughts on total quality management?a. Drive out fear of reporting mistakesb. Publish quality goals for all workers so they know exactly what they areexpected to do.c. Build teams (not just individuals) that focus on quality.d. Dedicate the quality management function to measuring conformance torequirements and reporting and differences accurately.e. Encourage self-development of workers as more useful players in maintainingquality.96. The total power a manager possesses is made up of two different kinds of power:________.a. position power and personal powerb. authority and responsibilityc. authority and accountabilityd. ownership power and skill powere. social power and reward power97. Information required for decisions related to operational control should ________.a. emphasize the futureb. provide an aggregate without going into the detailsc. primarily contain historical datad. come largely from external sourcese. be well defined and narrow98. ________ decisions relate to obtaining and effectively and efficiently using the organizationalresources necessary to reach organizational objectives.a. Strategic controlb. Strategic planningc. Get research paper samples and course-specific study resources under   homework for you course hero writing service – Manage ment controld. Operational controle. Operational planning99. Information ________ refers to the degree to which the information represents reality.a. quantityb. qualityc. scoped. appropriatenesse. timeliness100. The quality of the IS refers to ________.a. the accuracy of the informationb. the relevance of the informationc. its ease of used. the proficiency of the users

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