Question description
Conflicts
In this assignment, you will study the methods used by leaders to resolve different types of conflicts.
Question 1
Using the South University Online Library or the Internet, research about the following:
Types of conflictsLevels of conflictsConflict handling modes
Consider the statement “conflict can be both
good and bad.” Reflect on this statement and describe a time when you
witnessed or experienced conflict in your personal or professional life.
Based on your research and experience, answer the following questions:
What are the four basic types of conflict? Write a page paper – Describe them.Which type of conflict did you witness or experience?What are the five levels of conflict? Write a page paper – Describe them. What was the level of conflict in your situation?Which of the five conflict-handling modes was utilized?What are the three
conflict negotiation models? What are the goals and indicators of
success of each? Were any of these models used to resolve the conflict
you witnessed or experienced?Do you agree or
disagree that “conflict can be both good and bad”? Give reasons and
explain whether the conflict you witnessed was good or bad.Provide an additional example of both good and bad conflict in a healthcare setting.
Question 2
Using the South University Online Library or the Internet, research about the following:
Thomas-Kilmann conflict mode instrument (TKI)Kraybill conflict style inventory (KCSI)
Now, choose one of these conflict style inventories and based on your understanding of the model, complete the following tasks:
Write a page paper – Describe your chosen conflict style inventory.Write a page paper – Describe how the conflict style inventory was developed.Explain the pros and cons of the inventory.
