Module 2
For the first time in
American history, we have four different generations of employees in the
workplace â Veterans, Baby Boomers, Gen X-ers and Gen Y-ers, the latter
commonly labeled âThe Millennials.â And each group represents different
beliefs, values, attitudes, and behavior norms. Call it the âNew Diversity.â
Potentially, the situation has enormous ramifications. The multi-generational
mosaic can affect how members of these groups work in teams, implement new
business practices, and perform the job. And the generational differences have
performance implications as well in terms of the level of commitment to goals,
recognition of authority and understanding work instructions. The mission for
business is to harness the energies of each generation and create a synergy
that breeds winning interpersonal relationships.
