Page 1 of 4
Subject Title Contemporary Get research paper samples and course-specific study resources under   homework for you course hero writing service – Manage ment Capabilities
Subject Code MGT 811
Assessment Title Assessment 1 – Critical Incident Report
Learning Outcome/s (found in the
Subject Outline)
1, 2 & 3
Assessment type Individual
Weighting % 30%
Word count 1,500 words (+/- 10%)
Due day & date Friday of Week 7 (before 11pm)
Class submission Lecture ☐ Tutorial ☐
Submission type Paper copy ☐ Turnitin ☒
Format / Layout of Assessment
Report:
ICMS Cover Page
Table of Contents
Executive Summary
Introduction
Findings
Conclusion
Recommendations
Reference List
Appendices









Assessment instructions
Critical Incident Report
Students will be provided (below) with a critical incident scenario
which focuses on the analysis of the business manager’s skills,
capabilities, and behaviour to addressing a management problem
in their organisation. Prepare a 1500-word critical incident report
for senior management which outlines the key personal
competencies required to address the management problem in
the future.
CRITICAL INCIDENT SCENARIO:
Your company CEO has just been credibly accused of sexual
harassment by two previous subordinates in his previous position
as COO of another company. The stories of these accusations are
gaining ‘virality’ in the media and online. The CEO adamantly
denies harassing these two ex-employees; however, their stories
were separately given, without knowledge of each other, and had
details that were unique and consistent.
You have been asked by the company board to assess the
situation and produce recommendations from a ‘key personal
competencies’ leadership perspective. This report will then help
the board to assess whether or not the current CEO meets these
Page 2 of 4
recommendations, and, if not, the report will inform the
recruitment of the replacement CEO.
Present your findings as a research report (1500 words) using
the following structure:
• Cover page: Your name, MGT811 and the title of the
report: this should be a concise description of your
report
• Table of contents: list all major sections with page
numbers
• Introduction: Cover the Background (what has come
before the report to make it necessary for you to write
it?), Aim(s) (what is the main aim(s) of the report?) and
Scope (how will you cover this aim(s), discuss sections
and what will and won’t be covered).
• Main body: This should be your response to the incident
detailed above. You will need to assess the situation,
using the theory covered in the unit. You will need to
then make empirically supported recommendations for
the board. There need to be regular in-text referencing
to support your writing.
• Conclusion: Using the literature write a short summary
of your findings as well as some concise and practical
recommendations for further research on the subject
matter discussed in your report.
• Reference list: use the APA referencing system.
Please note the following important points:
• The report should be in a clear, easy to read font, 12-
point size, with 1.15 spacing. Overall presentation should
reflect the appropriate business format.
• Unreferenced reports, or those that do not include a
minimum of five (5) references, will receive a grade of
50% or less. The quality of your references will impact
your grade (at least three (3) of your sources should be
scholarly, i.e. peer-reviewed academic journal articles)
• Descriptive papers (i.e. not critical) will receive a grade of
50% or less
Readings for the assessment
The text and all relevant journals found through the Academic
Databases (found via the ICMS Library and MyAthens
(EBSCOHost).
Grading Criteria / Rubric See below
ASSESSMENT BRIEF___________________________________________________
Page 3 of 4
Assessment
Attributes
Fail
(Unacceptable)
0-49%
Pass
(Functional)
50-64%
Credit
(Proficient)
65-74%
Distinction
(Advanced)
75 -84%
High Distinction
(Exceptional)
85-100%
(Grading
Scheme)
Fail grade will be
awarded if a
student is unable
to demonstrate
satisfactory
academic
performance in
the subject or has
failed to complete
required
assessment
points in
accordance with
the subject’s
required
assessment
points.
Pass is awarded
for work showing a
satisfactory
achievement of all
learning outcomes
and an adequate
understanding of
theory and
application of
skills. A consistent
academic
referencing system
is used, and
sources are
appropriately
acknowledged.
Credit is awarded
for work showing a
more than
satisfactory
achievement of all
learning outcomes
and a more than
adequate
understanding of
theory and
application of skills.
A consistent
academic
referencing system
is used, and sources
are appropriately
acknowledged.
Distinction is
awarded for work
of superior quality
in achieving all
learning outcomes
and a superior
integration and
understanding of
theory and
application of
skills. Evidence of
in-depth research,
reading, analysis
and evaluation is
demonstrated. A
consistent
academic
referencing system
is used, and
sources are
appropriately
acknowledged.
High Distinction is
awarded for work
of outstanding
quality in
achieving all
learning outcomes
together with
outstanding
integration and
understanding of
theory and
application of
skills. Evidence of
in-depth research,
reading, analysis,
and
original/creative
thought is
demonstrated. A
consistent
academic
referencing system
is used, and
sources are
appropriately
acknowledged.
Knowledge and
Understanding
50%
Limited
understanding of
required
concepts and
knowledge.
Key components
of the assignment
are not
sufficiently
addressed.
Adequate
knowledge or
understanding of
the field or
discipline.
Resembles a recall
or summary of key
ideas.
Often confuses
assertion of
personal opinion
with information
substantiated by
evidence from the
research/course
materials.
Thorough
knowledge or
understanding of
the field or
discipline/s.
Supports personal
opinion and
information
substantiated by
evidence from the
research/course
materials.
Demonstrates a
capacity to explain
and apply relevant
concepts.
Highly developed
understanding of
the field or
discipline/s.
Discriminates
between assertion
of personal
opinion and
information
substantiated by
robust evidence
from the
research/course
materials and
extended reading.
Well
demonstrated
capacity to explain
and apply relevant
concepts.
A sophisticated
understanding of
the field or
discipline/s.
Systematically and
critically
discriminates
between assertion
of personal
opinion and
information
substantiated by
robust evidence
from the
research/course
materials and
extended reading.
Mastery of
concepts and
application to new
situations/further
learning.
Content and
Purpose
20%
Does not meet
minimum
standard.
Lacks a clear
focus with large
sections of
unnecessary or
irrelevant
Meets minimum
standard.
Adequately
defined focus and
content with
alignment to the
Tourism and
Progressing beyond
minimum standard.
Broad focus with
most content
clearly aligned to
the Tourism and
Hospitality
industries. Mostly
Significantly
exceeds minimum
standard. Clear
focus with minimal
unnecessary or
irrelevant
information
included. All
content is clearly
Outstanding
standard and
exhibits high levels
of application.
Consistently
demonstrates a
systematic and
critical
ASSESSMENT BRIEF___________________________________________________
Page 4 of 4
information
included. Content
is disjointed and
does not align to
distribution in the
Tourism and
Hospitality
industries.
Hospitality
industries.
relevant academic
sources used.
aligned to the
Tourism and
Hospitality
industries.
All academic
sources used are
relevant
understanding of
content and
purpose of the
assignment.
All academic
sources used,
showing depth of
content and
purpose.
Structure
10%
Discussion points
do not flow
smoothly or
logically, no
connection
between ideas.
Paragraphs not
well used or
lacking structure.
Minimal structure
evident however
applicable points
loosely connected.
Limited use of
paragraphs.
Good structure
evident with some
applicable points
presented in a
logical order.
Paragraph structure
used throughout.
Very good
structure evident
with most
applicable points
presented in a
clear and logical
order. All
paragraphs are
well organised.
Excellent structure
evident with all
applicable points
presented in a
clear and logical
order. Paragraphs
well defined and
organised to a
very high quality.
Research &
Referencing
10%
Insufficient
evidence of
research.
Insufficient
academic sources
used. Sources of
information not
referenced using
the APA style.
Limited evidence
of research.
Minimal academic
sources use. Many
errors in APA
referencing style.
Good evidence of
research and
academic sources
use. Few errors in
APA referencing
style.
Clear evidence of
research. Several
high-quality
academic sources
used. One or two
errors in APA
referencing style.
Evidence of indepth
research.
Many high-quality
academic sources
uses. No errors in
APA referencing
style.
Format &
Presentation
10%
Many spelling
and/or
grammatical
errors and poor
overall
presentation.
Adequate format
and presentation
A few spelling
mistakes and/or
grammatical errors.
Good presentation
with some relevant
images or
multimedia used.
Minimal spelling
mistakes and/or
grammatical
errors. Very good
use of engaging
and relevant
images or
multimedia.
No spelling
mistakes or
grammatical
errors. Excellent
use of engaging
and relevant
images or
multimedia.

Published by
Ace My Homework
View all posts